Privacy Policy
PRIVACY POLICY
1. Privacy policy: Bright N Clean Services takes your privacy seriously. This Privacy Policy covers how Bright N Clean Services treats personal information that Bright n Clean Services collects and receives, including information related to your past use of products and services purchased through the Bright N Clean Services website, in email, text or over the phone. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. By accessing brightncleanservices.com.au (the “Site”) you accept and agree to the terms and conditions of Bright N Clean Services Terms and Conditions (“Terms”), which includes your consent to, and authorisation of, the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
2. Information collection: Bright N Clean Services collects personal information when you booked and purchased our services through our website, text or over the phone, when you submit your email address to obtain a quote via our booking tool, when you visit Bright N Clean Services web pages. The types of personal information that we may collect includes your name, address, phone number, email address and other information related to the services. Bright N Clean Services may combine information about you that we have with information we obtain from business partners or other companies. When you use the Bright N Clean Services website you are not anonymous to us. Bright N Clean Services automatically receives and records information from your computer and browser, including your IP address, cookie information, software and hardware attributes, access times, the page you request and referring website addresses. When you contact Bright N Clean Services, we may keep a record of the communication(s) between you and Bright N Clean Services to help resolve any issues you might have.
3. Information use: Bright N Clean Services only used your personal information for the purpose of the services. We might use your personal information to improve our service, to conduct research and to provide general statistics regarding use of Bright N Clean Services website. Bright N Clean Services may also use your personal information to inform you of other products or services available, to send you news and information about our activities, and general promotional material which we believe may be useful to you. Bright N Clean Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
4. Information sharing and disclosure: Bright N Clean Services does not rent, sell or share your personal information with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the circumstances set out in this Privacy Policy. We may provide personal information to business partners who work on behalf of or with Bright N Clean Services under confidentiality agreements. These companies may use your personal information to deliver the service. We may disclose your personal information if required in order to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Bright N Clean Services Terms, or as otherwise required by law.
5. Use of cookies: Bright N Clean Services website may use cookies to help you personalise your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Bright N Clean Services website.
6. Protecting and maintaining personal information: Bright N Clean Services take reasonable steps to protect the information we hold about you from unauthorized access, use and disclosure. However, we cannot guarantee the absolute security of that information, or that our systems will be free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). Accordingly, we cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit your personal information to us at your own risk.
7. Correction and update information: we regularly check and update all personal information is accurate, complete and up to date. You should notify us if there are any changes related to your personal information. You are entitled to request access to any personal information relating to you that has previously been supplied to us over this Site. You are entitled to edit or delete such information unless we are required by law to retain it. In certain circumstances, we are permitted by law to deny such requests for access, or to limit the access we provide. If we refuse or limit your access to your personal information, we will inform you of the reason why.
8. Changes to Privacy Policy: Bright N Clean Services may update the Privacy Policy from time to time by posting an updated Privacy Policy on our Site accessible through the Terms and Conditions link. We encourage you to periodically review this Privacy Policy to remain updated about Bright N Clean Services privacy practices.